39bd Terms and Conditions — Know Before You Play

1. General Terms & Conditions

39bd (referred to herein as "the Platform," "we," or "39bd") is an online gaming and Sports Betting service provider. These Terms and Conditions apply to your use of all services on the Platform. By accessing 39bd or using any of its services, you are deemed to have fully accepted these Terms and Conditions.

We reserve the right to update these Terms and Conditions at any time. Notice of any changes will be posted on the Platform. Continued use of the Platform after an update constitutes acceptance of the revised terms.

2. Eligibility & Registration

You must be 18 years of age or older to use the 39bd Platform. Use of this Platform by minors is strictly prohibited. If false age or identity information is provided during registration, the account will be immediately suspended and any funds held may be forfeited.

• Only one account per person is allowed.
• Accurate and truthful information must be provided at the time of registration.
• Creating multiple accounts using the same device, IP address, or payment method is prohibited.
• Accounts may not be transferred or sold to another person.
• The user is solely responsible for the security of their account.

3. Account Management

You are responsible for keeping your 39bd account secure. Never share your password with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

Account Verification (KYC)

KYC (Know Your Customer) verification is mandatory for withdrawals above a certain amount or to access special features. You may be required to submit a copy of your National ID (NID), passport, or driving license. Withdrawals may be held if KYC verification is not completed.

4. Deposit & Payment Policy

Deposits on 39bd can be made via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 200. Deposits are generally credited instantly. However, occasional delays may occur due to payment gateway issues.

• Deposits must be made only from a payment account registered in your own name.
• Use of third-party payment accounts is strictly prohibited.
• Depositing funds obtained through illegal means will be treated as money laundering.
• No additional charges apply to deposits.

5. Withdrawal Policy

Withdrawals on 39bd are fully transparent and processed quickly. Once a withdrawal request is submitted, funds typically arrive in your mobile banking account within 5–15 minutes.

• The minimum withdrawal amount is BDT 500.
• Withdrawals can only be made to the same payment method used for the deposit.
• KYC verification must be completed before your first withdrawal.
• Wagering requirements must be met before withdrawing any bonus winnings.
• Withdrawals may be temporarily suspended in the case of suspicious transactions.

6. Bonuses & Promotions

39bd regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming. Bonus Terms and Conditions:

• The welcome bonus is available to new members only and can be claimed once.
• Bonus funds cannot be withdrawn directly — a specified wagering amount must be completed first.
• Attempting to withdraw bonus funds before meeting the wagering requirements will result in the bonus being voided.
• Multiple bonuses cannot be used simultaneously unless explicitly stated.
• 39bd reserves the right to modify or cancel any bonus offer at any time.
• For referral bonuses, the bonus will be credited after the referred person makes their first deposit.

7. Gaming Rules

All games on the 39bd Platform are powered by fair and impartial algorithms. No game outcome can be manipulated or influenced in anyone's favor. The following actions are strictly prohibited:

• Using any software or bots to play games.
• Exploiting game vulnerabilities or bugs.
• Colluding with others to exploit the system by playing against each other.
• Harassing or threatening other users.
• Attempting to gain benefits through false information.

Any violation of the above rules, once detected, will result in immediate account suspension and forfeiture of all funds.

8. Sports Betting Rules

39bd has its own specific rules for Sports Betting. It is important to understand these rules before placing any bets:

• If a match is cancelled, the staked amount will be refunded.
• Odds may change after an event has started — the latest odds apply for live betting.
• 39bd reserves the right to void bets placed at clearly erroneous odds.
• If you have any information regarding match fixing, please report it to support immediately.

9. Responsible Gaming

39bd is committed to promoting responsible gaming at all times. We believe gaming should be a form of entertainment — never a source of addiction or financial harm. The following tools are available on our Platform:

• Deposit Limit: Daily, weekly, or monthly deposit limits can be set.
• Self-Exclusion: You can take a break from the platform for a set period of time.
• Cooling-Off: A temporary break of 24 hours up to 30 days can be taken.
• Reality Check: Periodic reminders about your play duration and activity will be available.

To learn more about responsible gaming, visit our Responsible Gaming View page.

10. Privacy & Data Protection

39bd takes the privacy of your personal information very seriously. We do not sell or share your data with any third parties. To read our full Privacy Policy, Privacy Policy Read page.

11. Account Suspension & Termination

39bd may temporarily or permanently suspend your account for any of the following reasons:

1. Violation of these Terms and Conditions.
2. Involvement in fraudulent activity.
3. Suspected money laundering or illegal activity.
4. Submitting false or fraudulent information during KYC verification.
5. Operating multiple accounts.

Users can also close their account at any time by contacting the support team.

12. Dispute Resolution

If you have a complaint, please contact our support team in the first instance. We will do our best to resolve the matter within 48 hours. If the issue remains unresolved, it may be escalated to our licensing authority. In all disputes, the decision made by 39bd shall be considered final.

13. Limitation of Liability

39bd shall not be held liable for the following:

• Game outcomes altered due to loss of internet connection.
• Issues with third-party payment gateways.
• Account damage resulting from misuse or hacking.
• Financial losses from gaming — this is the user's own decision.

14. Rule Changes & Contact

These Terms and Conditions are subject to change at any time. For major updates, notice will be provided via email or on the Platform. The latest version will always be available on this page. If you have any questions, please contact our support team.