39bd Privacy Policy — Your information is completely secure

1. Introduction

39bd (referred to herein as "we", "the platform", or "39bd") takes your privacy seriously. This Privacy Policy explains what information we collect when you use the 39bd.pro website and related services, why we collect it, and how it is used.

This privacy policy has been written in plain language with Bangladeshi users in mind. There are no hidden clauses — everything is stated clearly right here.

2. What Information We Collect

Various types of information may be collected while you use the 39bd platform. This information falls into two main categories:

Personal Information (Provided Directly by You)

• Full Name & Date of Birth
• Mobile Number & Email Address
• Postal address and district
• National ID (NID) or passport number (for KYC verification)
• Mobile Banking Number (bKash / Nagad / Rocket)

Automatically Collected Data (Gathered by the Platform)

• IP Address & Device Type
• Browser Name & Version
• Pages visited and time spent on each section of the platform
• Login and Logout Times
• Gaming History & Transaction Records
• Cookies & Session Data

3. How Your Information Is Used

All collected data is used strictly for its stated purpose. 39bd is committed to ensuring your information is never misused.

4. Who Your Information Is Shared With

39bd does not sell your personal information to any third party. However, limited information may be shared with trusted partners in specific circumstances:

• Payment Gateway: To process transactions via bKash, Nagad, and Rocket.
• Game Software Providers: Minimum information required to operate the games.
• KYC Verification Services: To verify your identity.
• Law Enforcement: By court order or as required by law.

In all such cases, only the minimum necessary information is shared, and the relevant party is required to adhere to 39bd's privacy standards.

5. Cookie Policy

39bd uses cookies on its website. Cookies are small text files stored in your browser that help the platform function more intelligently.

• Essential Cookies: Used to maintain your login session and ensure account security.
• Performance Cookies: Helps us understand which sections of the site are used most.
• Functionality Cookies: Remembers your language preference and personal settings.

You can disable cookies through your browser settings. However, doing so may affect some platform functionality.

6. Data Security Measures

39bd uses industry-standard technology to protect your information. Our security measures include:

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Passwords are stored using bcrypt hashing and cannot be read in plain text.
• Option to enable two-factor authentication (2FA) for added account security.
• Regular security audits and penetration testing.
• Server data is housed in secure data centers.
• Accounts are automatically locked if a suspicious login attempt is detected.

7. How Long Your Information Is Retained

39bd retains your information only for as long as necessary. Our general policy is as follows:

• Account-related information is retained for as long as the account remains active.
• Transaction records are retained for up to 5 years as required by law.
• Personal information is deleted within 90 days of account closure.
• KYC documents may be retained for an extended period in accordance with regulatory requirements.

8. Your Rights

You have certain important rights over your personal information that 39bd respects:

1. Right to Access: You can find out what information we hold about you.
2. Right to Rectification: You can request corrections to any inaccurate information.
3. Right to Erasure: You may request deletion of your data where no legal obligation requires its retention.
4. Right to Portability: You may download a copy of the information we hold about you.
5. Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We will endeavor to respond within 30 days.

9. Information About Minors

39bd is intended for users aged 18 and above. We do not knowingly collect information from minors. If any such information is collected inadvertently, it will be deleted upon notification and the associated account will be closed.

10. Third-Party Services

The 39bd platform integrates third-party game and payment services. These services have their own privacy policies, and 39bd is not responsible for their practices. That said, we only work with trusted, verified partners.

11. International Data Transfers

In some cases, your information may be stored on servers outside Bangladesh. In such instances, 39bd ensures that international data protection standards are upheld in the relevant jurisdiction.

12. Policy Changes

This Privacy Policy may be updated from time to time. For any significant changes, notice will be sent to your registered email or posted on the platform. The date of the most recent update is always shown at the top of this page. Continued use of the platform after any changes constitutes acceptance of the revised policy.

13. Contact Us

For any privacy-related questions or requests, please reach out to our support team. We are always here to help.